The time needed for delivery depends on your geographic location within the territory of Hong Kong and is typically completed within 7-10 days of placing an order. We make sure that your product is delivered at your doorstep, within the shortest span possible. In case, there are any unforeseen events like natural disasters, the delivery might take longer than expected.

Presently, we only accept cash on delivery payments across all the locations in Hong Kong. This helps us build reliability and transparency. We don’t charge any hidden or extra fees for any of the transactions you make with us. All payments must be completed before our delivery agent hands over your order.

Order cancellations are only accepted in case your order has not been shipped to your given address. Post-shipping, no order cancellation is applicable. Returns are also subject to certain major norms and regulations and should be placed within 48 hours of delivery, which have been clearly outlined in our Return and Refund Policy. Go through it to know more.

Refunds are initiated using Bank Transfer, and takes 7-10 business days typically. It will be initiated after your product is received by us, and after our team conducts a thorough check of the returned item. We advise you to return it in the same condition as the product was delivered. Refer to the Return and Refund Policy to know more.